Privacy Policy

OnePrime Properties is a real estate consultancy based in Lahore, with its office at 2nd Floor, Raya Plaza 8, DHA Phase 6. We help buyers and investors find plots, apartments and commercial property in Lahore. This policy explains what information we collect through this website and when you contact us, and how we use it.

This website does not ask you to create an account or fill in a form. We collect information in two ways:

• When you contact us: if you message us on WhatsApp, call us or email us, we receive the details you share, such as your name, phone number, the project you are interested in, your budget and any messages you send.
• When you browse the website: we may use cookies and similar tools from Google (Google Analytics, Google Tag Manager and Google Ads) to collect anonymous usage data, such as the pages you visit, the buttons you click, your approximate location (city level), your device and browser type, and how you arrived at our site.

• To reply to your enquiry and share prices, payment plans, documents and site visit details.
• To follow up about projects you have asked about, until you tell us to stop.
• To understand which pages and projects visitors are interested in, so we can improve the website.
• To measure the results of our advertising, for example counting when a visitor clicks a WhatsApp button after seeing our ad.

When you tap a WhatsApp button, you leave our website and open WhatsApp, a service run by Meta. Your messages are handled under WhatsApp's own terms and privacy policy. We use your WhatsApp number and messages only to talk with you about property, and we do not add you to group broadcasts without your agreement.

Cookies are small files stored by your browser. We may use Google cookies to count visits and to measure and improve our ads, including showing our ads to people who have visited our site before. These cookies do not tell us your name or phone number.

You can control cookies in your browser settings, opt out of personalised Google ads at adssettings.google.com, and stop Google Analytics with the opt-out add-on at tools.google.com/dlpage/gaoptout.

We do not sell or rent your personal information. We share it only when needed:

• With a project's developer or its official sales office, when you ask us to proceed with a booking or a site visit.
• With service providers that run this website and our tools, such as our hosting provider and Google, who process data on our behalf.
• When required by law or to protect our legal rights.

We keep your enquiry details for as long as we are in contact with you about property, and for a reasonable time afterwards for our records. Anonymous website statistics are kept according to Google's standard retention settings. You can ask us to delete your details at any time.

We take reasonable steps to protect your information, and only our team members who need it can access it. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security.

You can ask us to tell you what information we hold about you, correct it, delete it, or stop contacting you. Just message us on WhatsApp or email us using the details below, and we will respond as soon as we can.

This website is meant for adults looking to buy property. We do not knowingly collect information from anyone under 18.

Prices, payment plans, sizes and other project details on this website are indicative, are gathered from developers and public sources, and can change without notice. They are not an offer or a guarantee. Please confirm the latest details, approvals and documents with us and the developer before making any payment.

Project names, logos and trademarks belong to their respective owners. Unless clearly stated, OnePrime Properties is not the developer of the projects listed on this website.

We may update this policy from time to time. The latest version will always be on this page, with the date it takes effect shown at the top.